Improve Retention With a Focus on New Family Onboarding

Improve Retention With a Focus on New Family Onboarding
Improve Retention With a Focus on New Family Onboarding

Volume 45

No. 5//

April 20, 2020

As new students and families begin school each fall, you, the Admission Director, may be tempted to turn your attention to filling remaining empty seats or recruiting for next year. However, as outlined in Stability Marker No. 6 of the ISM Stability Markers®,1 retention is just as vital as recruitment—if not more so—to help you achieve enrollment demand in excess of supply. It stands to reason, then, that you must heighten your focus on ensuring your new students and parents experience a seamless transition throughout their first weeks and months in your school community.

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