Last month, we talked about responding to (inevitable) criticism of school policies and decisions. POM Wonderful, a juice company, offered an example of how to respond positively to such criticism, but what about responding badly? School Heads should know just as much about how not to respond to criticism as they do about responding well, to avoid public and private faux pas across the board.
Again, we turn to John Oliver’s HBO satirical news show “Last Week Tonight” for our case study in responding to criticism. This time, we’ll look at how Federal Communication Commission (FCC) Chairman Tom Wheeler reacted to Oliver’s satire—and how it backfired.
(Primary image credit to CNET)
There’s an excellent reason why alcohol and nicotine via tobacco are banned from children—and why other mind-altering substances are completely illegal. Children trying to achieve a blissful “high” to escape from the pressures and doldrums of everyday life can do irreparable damage to their still-growing bodies. That doesn’t mean that students won’t try the darnedest things to achieve an elusive, forbidden high.
A new school year means new students, new teachers, and—yes—new problems for you, the School Head, to resolve. No matter your experience level, you’ll make a decision this year that will be unpopular with someone. You’ll receive private and public criticism for those decisions, however necessary or difficult they were to make, and be left questioning yourself. What is the most graceful way to respond to such censure?
Oddly enough, we can look to HBO’s new satirical news segment “Last Week Tonight with John Oliver” for two great examples of how leaders and organizations should (and should not) respond to candid criticism. The first, commercial fruit juice company POM Wonderful, responded well; the second—which we’ll cover next month—responded poorly.
While the “normal” hiring season has long since closed, School Heads are not strangers to the last-minute change of faculty or staff. Despite the urgency of these eleventh hour hiring decisions, you can’t afford to skip comprehensive interviews.
Phone interviews in particular can play a vital role in the interviewing process, as they allow you to determine early on who might do well and who is not suited to the role before you and your search committee invest time and personnel into the in-person interview. With that in mind, we’ve assembled some quick tips on phone interviews to help them proceed as smoothly as possible during this “off season” recruitment.
Two years ago, we published an article on prescription drug abuse in private schools. We reported that medicine prescribed to treat Attention Deficit Hyperactivity Disorder (ADHD) was being misused by high-performing students—not to get high, but rather to focus on schoolwork and manage their heavy workloads.
Now it’s 2014, and prescription drugs are still reported as a major problem for our best and brightest students.
A School Head’s job is never done—even if students and teachers have abandoned their classrooms to frolic in the summer sun. Still, there’s surely some time to revitalize old strategies and develop new ones! So kick back, relax, and read one of these books we’ve collected specifically for School Heads. And—once you’re done—download one of our prerecorded Webinars for some professional development in the comfort of your office.
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