A father calls the Director of Finance because, due to financial difficulties, he’s concerned about making his tuition payment. The next day, he gets a call from the Development Director inviting him to renew his leadership gift. Again, he has to explain his circumstances. “What’s happening here?” the father wonders. “Don’t these people ever talk to each other?”
When admission, business, and development work together to support families, you’ll see improved results in recruitment, retention, development dollars, and parent satisfaction. In this Webinar, we look at how to build this partnership.
You'll cover these topics and more:
- How to build success as a service-oriented and “client”-centered school.
- What to do when you’re on the front lines: Business, Development, and Admission Directors play the key roles in a school’s initial and ongoing relationship with clients.
- How effective cultivation of service-oriented relationships results in trust and confidence on both sides of the equation.
- How to build fact-based profiles of clients so that admission, business, and development can share pertinent information with one another.
This Webinar is appropriate for both experienced and just-starting-out Development, Business, and Admission Directors.
Total run time is 60 minutes. The presentation will run approximately 45 minutes with 15 minutes designated for Q&A.