Leading the Effective Upper School

Chase Center on the Riverfront • Wilmington, DE




Seats Left: 8

$4,589 Non-Member

Travel and accommodations not included

[$3,901.00 Gold Member]

Registration for workshop has closed

I truly appreciated our cohort. It allowed me to get to know fellow school leaders, understand the richness of differences and hopefully form some ongoing professional relationships that will continue to benefit me in the years to come.

Chris Chesley, Head of Upper School
Out-of-Doors Academy, FL
Workshop participant 2017

Take your insight, knowledge, and experience to the next level by spending an intensive week with a group of fellow upper school Division Heads. Explore your personal leadership style while analyzing and reflecting on strategies for evaluating faculty, navigating school change, promoting a healthy school culture, and strategic scheduling. You’ll also consider how to best handle delicate situations and conversations, as well as develop your school’s approach to diversity, inclusion and equity.

Through review of recommended processes, case studies, and discussions, you’ll walk away from this workshop with the knowledge to approach your administrative leadership duties deliberately, rather than relying on “gut instinct.”

Topics Include:

  • Learning what it means to infuse your school’s mission within your work as a Division Head
  • Developing an effective team of Deans, Department Chairs, Athletic Directors, and other staff you can rely to deliver your division’s education with excellence
  • Hiring, evaluating, and coaching faculty and staff to foster professional growth and a positive school culture
  • Managing the pressures felt by students, teachers, and parents in an increasingly competitive college counseling landscape
  • Supporting your school’s priorities and programs through your daily schedule and academic calendar using innovative scheduling strategies
  • Empathetically and constructively handling challenging situations and conversations with colleagues, students, and parents to prune budding problems before they blossom into major conflicts
  • Identifying prioritized goals for the first few weeks, opening months, and for the full academic year

Who Should Attend:

Upper School Division Heads and Principals should attend.

staff photo andy kin

Andy King

ISM Summer Institute Faculty | Upper School Director at Hackley School


Andy has been an Upper School Director for nearly 10 years. He is an expert in developing an effective team of Deans, Department Chairs, Athletic Directors, and other staff to help deliver the school’s mission with excellence.

Current Role

As Upper School Director at Hackley School in Tarrytown, NY, Andy leads a division of approximately 400 students and 70 faculty and staff members. He works directly with students, evaluates teachers, manages hiring and orienting new faculty, oversees parent communications, designs curriculum, manages disciplinary matters with students, and resolves personnel matters with faculty and staff.

He has also supported the implementation of a new daily schedule, the development and adoption of a new academic calendar, the rollout of an Upper School iPad initiative, and acted as co-leader of the transition committee for Hackley School’s new Headmaster.

Prior Experience

Andy King joined the faculty of Hackley School in 1998 as a history teacher, admission associate, coach, academic advisor, and boarding associate. Andy has been involved in nearly every aspect of school life, including admission, boarding, athletics, and alumni relations. In addition, he served several times as a faculty mentor and was elected by his K–12 colleagues to the role of Faculty Representative to the Board of Trustees.


Andy holds a bachelor’s degree in History from Colgate University and a master’s degree in Educational Administration from Teachers College at Columbia University. During his time at Teachers College, Andy was a Joseph Klingenstein Fellow and a graduate of the Klingenstein Center’s Private School Leadership program. His graduate thesis was titled Fostering Academic Integrity in Independent Schools: Countering ‘The Cheating Culture.’

staff photo rebecca zug.pn

Rebecca Zug

ISM Summer Institute Faculty | Head of Upper School at Wilmington Friends School


Rebecca is an upper school leader who is passionate about helping administrators infuse their school’s missions into their work.

Current Role

As Head of Upper School at Wilmington Friends School in Wilmington, DE, Rebecca oversees hiring, faculty evaluation, and curriculum development. Wilmington Friends School has deepened its professional development programming, increased collaborative service work, and joined an online school consortium under her leadership.

Rebecca also oversees the athletic department, the Dean for Students, and the college counseling office. She is a member of the senior administrative team with responsibilities in marketing, admission, and finance.

Prior Experience

Rebecca previously served as Dean for Students and a history teacher at Sidwell Friends in Washington, D.C. Her first job after college was teaching history at an international school in Venezuela.


Rebecca is a graduate of Harvard College as well as Harvard Graduate School of Education with an academic background in American and Latin American history and literature.


7:00–8:30 Registration and Breakfast

8:30–10:15 Session One

10:15–10:30 Break

10:30–12:15 Session Two

12:15-1:15 Lunch with ISM

1:15-3:00 Session Three

3:00-3:15 Break

3:15-5:00 Session Four

5:00-5:30 General Session

5:30-6:00 Reception with ISM

6:00 Dinner with ISM


7:00–8:30 Continental Breakfast

8:30–10:15 Session Five

10:15-10:30 Break

10:30-12:15 Session Six

12:15-1:15 Lunch with ISM

1:15-3:00 Session Seven

3:00-3:15 Break

3:15-5:00 Session Eight

5:00–6:00 Reception with ISM


7:00–8:30 Continental Breakfast

8:30–10:15 Session Nine

10:15-10:30 Break

10:30-12:15 Session Ten

12:15-1:15 Lunch with ISM

1:15-3:00 Session Eleven

3:00-3:15 Break

3:15-5:00 Session Twelve

5:00–6:00 Reception with ISM


7:00–8:30 Continental Breakfast

8:30-10:15 Session Thirteen

10:15-10:30 Break

10:30-12:15 Session Fourteen

12:15-1:15 Lunch with ISM

1:15-3:00 Session Fifteen

3:00-3:15 Break

3:15-5:00 Session Sixteen

5:00–6:00 Reception with ISM


7:00–8:30 Continental Breakfast

8:30-10:15 Session Seventeen

10:15-10:30 Break

10:30-12:00 Session Eighteen/Action Planning

Workshop Location
Chase Center on the Riverfront
815 Justison St.
Wilmington, DE 19801

Hotel Location
Westin Wilmington
818 Shipyard Dr.
Wilmington, DE 19801

Group hotel reservation rate of $169 is available until June 16, 2018. Subject to availability. Please wait until the workshop status is 'confirmed' before making your travel and hotel arrangements.

Make your hotel reservations by clicking on the RESERVE YOUR ROOM link above or calling 302-654-2900 and letting them know you are with ISM.

The riverfront has a lot to offer you to occupy your downtime after an intense day of professional development training. Follow the river walk for restaurants, the Russell Peterson Wildlife Refuge and the DuPont Environmental Education Center, the Delaware Children's Museum, and Stratosphere Trampoline Park, to name a few.

Take in a movie at the new Penn River Cinema, with not only comfortable stadium seating but also an IMAX theatre. At various times during Summer Institute, the Class A Wilmington Blue Rocks will take to the diamond at the next-door Frawley Stadium. For Planet Fitness members, there is a large facility across from the Westin.

The outstanding River Rock Kitchen is right inside the Westin, but you are also walking distance to the first-class Iron Hill Brewery, Delaware's Big Fish Grill, Timothy's on the Riverfront, Joe's Crab Shack, and Firestone; Udon Thai Cuisine and Del Pez for Mexican; Molly's Ice Cream (sandwiches too!), the Riverfront Market and Harry's Seafood Grill just a little further down the Riverwalk. If you need your fix, yes, there is a Starbucks too...and a Subway.

You can also hop one of the Dart First State Route 12 Riverfront buses ($2 cash) to go to LOMA, or Lower Market Street, for more excellent restaurants we well as the Queen Theatre.

Getting There

Please do not make any non-refundable travel arrangements until you receive an e-mail from ISM informing you the workshop is confirmed to run.

By plane and shuttle: Philadelphia International is the closest airport. A shared van shuttle to Wilmington —a 45–60 minute ride, depending on traffic and the number of riders—costs about $35 each way. Visit the del express.com reservation page (https://delexpress.hudsonltd.net/res) and select click on the Group Code button. Enter 207866 at the bottom in the GROUP ID box. You can reach Delaware Express at 800.648.5466.

You can also use UBER — rates will vary depending on time of day, etc. You can use the Fare Estimator on uber.com to determine the fair. Use UberX or UberPOOL for the lowest fares.

Flights to Baltimore (BWI) can be less expensive, but it is an 80-mile trip to Wilmington.
A shuttle costs about $125 each way, or you can rent a car at the airport.

By train: There is an Amtrak station in downtown Wilmington. You can request the hotel shuttle for transportation.

By car: Click here for directions from the Philadelphia Airport to the Westin Wilmington.

How will ISM communicate workshop information with me?

It is essential that your school approves the following e-mail addresses from ISM:




You will be receiving all communication—including your confirmation e-mail and access to your workshop's Google Drive account—from these e-mails.

What does my registration fee include?

All workshop materials, breakfasts, lunch or dinner daily, and social hours are included.

What is not included in my registration fee?

Hotel accommodations and travel expenses, other meals not noted.

What should I wear?

Meetings rooms are generally cold, as temperature control in meeting spaces and large convention centers is difficult. Please bring a sweater, jacket, or sweatshirt.

Summer temperatures average mid-80s to a low of 65. It can get quite hot—into the 90s—and humid. The classrooms and guest rooms are usually comfortable, but you may want to dress in layers in case the rooms are too warm or too cool for you. Dress is casual. Wear whatever is comfortable—jeans, sweat shirts, sweaters, etc. For current weather conditions, we recommend checking weather.com.

What should I bring?

You’ll receive a letter from your workshop instructor letting you know what to bring. However, please bring a laptop or tablet for online access.

Where can I work out?

The Westin has a state-of-the-art fitness room and an exercise pool. Planet Fitness members can walk across the hotel parking lot to the expansive Riverfront Planet Fitness facility. The Riverwalk provides an excellent running and walking path as well.

Can my special dietary requirements be met?

Absolutely. Just give the Workshops Department a call at 302-656-4944, and we'll make sure your needs are accommodated.

How much free time will I have?

There are periods before, between, and after workshop sessions for relaxation, recreation, and networking.

Should I need medical or dental attention, where should I go?

Should you need medical attention in a non-emergency, notify ISM staff and the hotel staff. The hotel can recommend what facilities are available, and may be able to supply transportation. In an emergency, call 911.

Confirmation Policy

We will correspond with you through e-mail as soon as your workshop is confirmed, no later than two weeks prior to its beginning. Occasionally, we may be forced to cancel an unconfirmed, scheduled workshop due to insufficient registration. So we ask that you do not make non-refundable travel arrangements until you receive notice that your workshop is confirmed. (ISM will not be responsible for any change/cancellation charges assessed by your airline or travel agent.)

Cancellation Policy

If circumstances change and you cannot attend the workshop, you must confirm your cancellation in writing via fax (302-656-0647) or email (workshops@isminc.com). If you do so at least 10 business days prior to the start of the workshop, you can request a full refund of monies paid. Thereafter, but prior to the first day of the course, we will refund you all but $600. If you do not cancel in writing prior to the start date of the course, you will forfeit the entire workshop fee.

If you enroll using Consortium Credits, and cancel your attendance in writing at least 10 days prior to the start date of the workshop, all Credits will be returned to your school. Thereafter, but prior to the first day of the course, if you cancel, all but two of the Credits will be returned to your school. (You have the option of buying back those two Credits for $600.)

If you do not cancel in writing prior to the start date of the course, your school loses all the Consortium Credits used for payment.

Please note that non-payment of tuition does not constitute a cancellation. Failure to appear does not constitute a cancellation.

*We DO NOT accept enrollments from consultants.

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