The Vital Role of the Executive or Administrative Assistant

Chase Center on the Riverfront • Wilmington, DE
TOPIC FOCUSED
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18

JUL

15

JUL
Status: CONFIRMED

$3,073 Non-Member

Travel and accommodations not included

[$2,612.00 Gold Member]

My new circle of supportive and spectacular colleagues is my favorite takeaway. I already cherish the relationships we made and look forward to deepening our friendships. This pool of brilliant colleagues will be a continual source of information and inspiration.

Barbara Bowers, Office Manager/Executive Assistant to the Headmaster
Chadwick School, CA
Workshop participant 2017

Are you meeting your professional goals at your private-independent school? How does your role connect to the school’s mission and hold students as central to your work? Do you feel supported and empowered by your supervisor and colleagues? Have you set and maintained boundaries so that you have adequate time to execute your work?

This workshop helps you frame or reboot your affirmative responses to these and other points of your career. Guided by experienced workshop leaders and working with a group of individuals in similar situations, develop your own professional development plan for implementation. Enhance your ability to deliver results that positively impact all constituents’ school experience.

Topics include:

  • Discovering and refining ways to lead from your support position to benefit your school and yourself
  • Designing a self-evaluation that can be routinely and formally used to chart your professional development
  • Discovering how current technology can be used to strategically navigate your busy day and add value to your role
  • Learning more about the projected evolution of the administrative support role

Who Should Attend:

Executive Assistants of various experience levels; Assistants to School Heads or Division Heads as well as Directors in the Admission, Advancement, or Business office; and receptionists (must have at least one year of experience in a support staff position) should attend.

staff photo helen foster

Helen Foster, J.D.

ISM Consulting Manager

Expertise

Helen’s corporate and public sector project management experience in the areas of procurement, education, and healthcare have helped her hone skills in marketing and sales, customer service, proposal writing, and workshop facilitation.

Current Role

As ISM’s Consulting Manager, Helen helps ensure ISM consultants match their skills and expertise with private-independent schools across the globe. Helen brings over 25 years of diverse work experience to ISM, including a successful track record of for-profit consulting and nonprofit education and health care management.

Prior Experience

Helen joined ISM as the Consulting Manager in July 2016 after one year as a Board member and four years as the Executive Assistant to the Headmaster at Saint Edmond’s Academy in Wilmington, DE.

Helen has worked across diverse populations, departmental lines and affinity groups to deliver superior project execution. Her collaboration with and work in support of peer, volunteer, senior and executive level stakeholders has been demonstrated numerous through board directorships, most notably as a Trustee with the State of Delaware Board of Pensions since 2003.

Education

Helen received her J.D. from Northeastern University School of Law, her master’s degree in management from Lesley University, and her bachelor’s degree in economics from Harvard University.

staff photo adriana arriola.pn

Adriana Gomez

ISM Summer Institute Faculty | Director of Advancement at St. Anne School

Expertise

Adriana has experience in private-independent school fundraising, admission, and alumni relations. She has previously served as an executive assistant to the Head of School at Tarbut V'Torah Community Day School.

Current Role

As Director of Advancement for St. Anne School, Adriana partners with the St. Anne Parent Association and the Board of Directors to advance the school’s long-term financial sustainability by establishing and executing all fundraising efforts.

Prior Expertise

Before joining St. Anne in 2017, Ms. Gomez was the manager of advancement and alumni relations for TVT Community Day School in Irvine, CA. Prior to that, she was an activities director at San Diego Jewish Academy.

Education

Originally from Southern California, Adriana attended the University of West Florida.

• Continental breakfast is available starting at 7:15 am on Day 2

Day 1

2:30-3:30 Registration

3:30-5:00 Session One

5:00-5:30 General Session

5:30-6:00 Reception with ISM

6:00 Dinner with ISM

Day 2

8:30–10:15 Session Two

10:15-10:30 Break

10:30-12:15 Session Three

12:15-1:15 Lunch with ISM

1:15-3:00 Session Four

3:00-3:15 Break

3:15-5:00 Session Five

5:00–6:00 Reception with ISM

Day 3

8:30–10:15 Session Six

10:15-10:30 Break

10:30-12:15 Session Seven

12:15-1:15 Lunch with ISM

1:15-3:00 Session Eight

3:00-3:15 Break

3:15-5:00 Session Nine

5:00–6:00 Reception with ISM

Day 4

8:30-10:15 Session Ten

10:15-10:30 Break

10:30-12:00 Session Eleven/Action Planning

Workshop Location
Chase Center on the Riverfront
815 Justison St.
Wilmington, DE 19801

Hotel Location
Westin Wilmington
818 Shipyard Dr.
Wilmington, DE 19801
302-654-2900

Group hotel reservation rate of $169 is available until June 16, 2018. Subject to availability. Please wait until the workshop status is 'confirmed' before making your travel and hotel arrangements.

Once you have registered for a workshop, please make your hotel reservation by clicking on the RESERVE YOUR ROOM link above or calling 302-654-2900 and letting them know you are with ISM. Follow the hotel link on your workshop page for room rates and reservations.

The riverfront has a lot to offer you to occupy your downtime after an intense day of professional development training. Follow the river walk for restaurants, the Russell Peterson Wildlife Refuge and the DuPont Environmental Education Center, the Delaware Children's Museum, and Stratosphere Trampoline Park, to name a few.

Take in a movie at the new Penn River Cinema, with not only comfortable stadium seating but also an IMAX theatre. At various times during Summer Institute, the Class A Wilmington Blue Rocks will take to the diamond at the next-door Frawley Stadium. For Planet Fitness members, there is a large facility across from the Westin.

The outstanding River Rock Kitchen is right inside the Westin, but you are also walking distance to the first-class Iron Hill Brewery, Delaware's Big Fish Grill, Timothy's on the Riverfront, Joe's Crab Shack, and Firestone; Udon Thai Cuisine and Del Pez for Mexican; Molly's Ice Cream (sandwiches too!), the Riverfront Market and Harry's Seafood Grill just a little further down the Riverwalk. If you need your fix, yes, there is a Starbucks too...and a Subway.

You can also hop one of the Dart First State Route 12 Riverfront buses ($2 cash) to go to LOMA, or Lower Market Street, for more excellent restaurants we well as the Queen Theatre.

Getting There

Please do not make any non-refundable travel arrangements until you receive an e-mail from ISM informing you the workshop is confirmed to run.

By plane and shuttle: Philadelphia International is the closest airport. A shuttle to Wilmington —a 45–60 minute ride, depending on traffic—costs about $33 each way. Visit the del express.com reservation page and enter 207866 at the bottom under FREQUENT USER ID.You can reach Delaware Express at 800.648.5466.

Flights to Baltimore (BWI) can be less expensive, but it is an 80-mile trip to Wilmington. A shuttle costs about $125 each way, or you can rent a car at the airport.

By train: There is an Amtrak station in downtown Wilmington. You can request the hotel shuttle for transportation.

By car: Click here for directions from the Philadelphia Airport to the Westin Wilmington.

How will ISM communicate workshop information with me?

It is essential that your school approves the following e-mail addresses from ISM:

workshops@isminc.com
marie@isminc.com
tomi@isminc.com

You will be receiving all communication—including your confirmation e-mail and access to your workshop's Google Drive account—from these e-mails.

What does my registration fee include?

All workshop materials, breakfasts, lunch or dinner daily, and social hours are included.

What is not included in my registration fee?

Hotel accommodations and travel expenses, other meals not noted.

What should I wear?

Meetings rooms are generally cold, as temperature control in meeting spaces and large convention centers is difficult. Please bring a sweater, jacket, or sweatshirt.

Summer temperatures average mid-80s to a low of 65. It can get quite hot—into the 90s—and humid. The classrooms and guest rooms are usually comfortable, but you may want to dress in layers in case the rooms are too warm or too cool for you. Dress is casual. Wear whatever is comfortable—jeans, sweat shirts, sweaters, etc. For current weather conditions, we recommend checking weather.com.

What should I bring?

You’ll receive a letter from your workshop instructor letting you know what to bring. However, please bring a laptop or tablet for online access.

Where can I work out?

The Westin has a state-of-the-art fitness room and an exercise pool. Planet Fitness members can walk across the hotel parking lot to the expansive Riverfront Planet Fitness facility. The Riverwalk provides an excellent running and walking path as well.

Can my special dietary requirements be met?

Absolutely. Just give the Workshops Department a call at 302-656-4944, and we'll make sure your needs are accommodated.

How much free time will I have?

There are periods before, between, and after workshop sessions for relaxation, recreation, and socializing.

Should I need medical or dental attention, where should I go?

Should you need medical attention in a non-emergency, notify ISM staff and the hotel staff. The hotel can recommend what facilities are available, and may be able to supply transportation. In an emergency, call 911.

Confirmation Policy

We will correspond with you through e-mail as soon as your workshop is confirmed, no later than two weeks prior to its beginning. Occasionally, we may be forced to cancel an unconfirmed, scheduled workshop due to insufficient registration. So we ask that you do not make non-refundable travel arrangements until you receive notice that your workshop is confirmed. (ISM will not be responsible for any change/cancellation charges assessed by your airline or travel agent.)

Cancellation Policy

If circumstances change and you cannot attend the workshop, you must confirm your cancellation in writing via fax (302-656-0647) or email (workshops@isminc.com). If you do so at least 10 business days prior to the start of the workshop, you can request a full refund of monies paid. Thereafter, but prior to the first day of the course, we will refund you all but $600. If you do not cancel in writing prior to the start date of the course, you will forfeit the entire workshop fee.

If you enroll using Consortium Credits, and cancel your attendance in writing at least 10 days prior to the start date of the workshop, all Credits will be returned to your school. Thereafter, but prior to the first day of the course, if you cancel, all but two of the Credits will be returned to your school. (You have the option of buying back those two Credits for $600.)

If you do not cancel in writing prior to the start date of the course, your school loses all the Consortium Credits used for payment.

Please note that non-payment of tuition does not constitute a cancellation. Failure to appear does not constitute a cancellation.

*We DO NOT accept enrollments from consultants.

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