The Well-Kept Campus: Strategies for the Facilities Manager

Chase Center on the Riverfront • Wilmington, DE




Status: OPEN
Certification Credits: 30 BCP

$3,414 Non-Member

Travel and accommodations not included

[$2,902.00 Gold Member]

Registration for workshop has closed

I felt that I was well taken care of throughout the entire process — from course sign-up, to registration, to class time, to meals, to after-hours activities. Well done!

Elizabeth Lafoon, Director of Facilities
Orchard House School, VA
Workshop Participant 2017

This workshop earns 30 credits towards your BCP credit requirements

Your students, families, and community expect a well-functioning, safe, and welcoming school campus that helps facilitate their learning experience. Attend this workshop to learn how to efficiently manage and maintain your school facilities.

Learn many tools and strategies to evaluate, plan, and manage an effective facilities program. Attendees also create a custom action plan for short-term and long-term operations of school buildings, including reference materials to guide future decisions with proven ideas and practices.

Topics Include:

  • Cultivating your vision, leadership, and mission in the facilities department
  • Creating a plan to manage staffing, organization, and prioritization
  • Learning how to manage third parties and contract work effectively
  • Discovering how to perform condition assessments and facilities audits
  • Preparing realistic short- and long-term budgets
  • Managing capital planning, tracking operations costs, and executing life-cycle cost analysis
  • Determining how you can best create a preventative maintenance or sustainability program
  • Ensuring your school’s risk management, crisis planning, and safety & security documents are up-to-date

Who Should Attend:

Facilities Managers and Business Officers who oversee their school’s facility operations should attend.

staff photo patricia myler

Patricia Myler

ISM Summer Institute Faculty | Retired Facilities Director at Stone Ridge School of the Sacred Heart


Patty brings 25 years of facilities administration experience to The Well-Kept Campus: Strategies for the Facilities Manager workshop, which she co-leads with Stewart Howard.

Current Role

As the retired Facilities Director at Stone Ridge School of the Sacred Heart, MD, Patty oversaw the operation of its 36-acre, K–12 campus from 1992 to 2013. This included 12 buildings, a natatorium, and multiple playing fields.

Prior Experience

Previously, Patty spent 10 years in commercial property management with the CES Companies and managed two large racquet and health clubs.

She taught school for several years before becoming director of a community recreation center for the Washington, DC Department of Recreation and Parks.


She holds a bachelor's degree in elementary education from Marymount University and is also a Certified Property Manager.

staff photo stewart howard

Stewart Howard

ISM Summer Institute Faculty | Director of Buildings and Grounds at Norfolk Academy


Stewart brings 25 years of facilities administration experience to The Well-Kept Campus: Strategies for the Facilities Manager workshop, which he co-leads with Patricia Myler.

Current Role

As Director of Buildings and Grounds at Norfolk Academy, VA, Stewart oversees the operation of the school’s 72-acre campus, including 18 buildings, eight faculty houses, multiple athletic fields, and an aquatic center.

He supervises a staff of 36 facilities professionals including maintenance, grounds, housekeeping, and security. Stewart has successfully managed several multimillion-dollar capital improvement projects, including the school's latest 90,000 square-foot Fine Arts Center and Athletic Pavilion additions.

Stewart is a long-standing member of International Facilities Management Association (IFMA) and is a Certified Facilities Manager (CFM). Stewart is also a Certified Asbestos Inspector and Asbestos Project Planner. He is a licensed Class “A” Contractor in the state of Virginia.

Prior Experience

Prior to Norfolk Academy, Stewart spent 17 years at the Chrysler Museum of Art as the Facilities Director. The Chrysler Museum is rated one of the top 25 fine arts museums in the country by the Wall Street Journal.

• Continental breakfast is available starting at 7:15 am on Day 2

Day 1

2:30-3:30 Registration

3:30-5:00 Session One

5:00-5:30 General Session

5:30-6:00 Reception with ISM

6:00 Dinner with ISM

Day 2

8:30–10:15 Session Two

10:15-10:30 Break

10:30-12:15 Session Three

12:15-1:15 Lunch with ISM

1:15-3:00 Session Four

3:00-3:15 Break

3:15-5:00 Session Five

5:00–6:00 Reception with ISM

Day 3

8:30–10:15 Session Six

10:15-10:30 Break

10:30-12:15 Session Seven

12:15-1:15 Lunch with ISM

1:15-3:00 Session Eight

3:00-3:15 Break

3:15-5:00 Session Nine

5:00–6:00 Reception with ISM

Day 4

8:30-10:15 Session Ten

10:15-10:30 Break

10:30-12:00 Session Eleven/Action Planning

Workshop Location
Chase Center on the Riverfront
815 Justison St.
Wilmington, DE 19801

Hotel Location
Westin Wilmington
818 Shipyard Drive
Wilmington, DE 19801

Group hotel reservation rate of $163 is available until May 25, 2018. Subject to availability. Please wait until the workshop status is 'confirmed' before making your travel and hotel arrangements.

Once you have registered for a workshop, please make your hotel reservation clicking the RESERVE YOUR ROOM link above or calling 302-654-2900 and letting them know you are with ISM. Follow the hotel link on your workshop page for room rates and reservations.

The riverfront has a lot to offer you to occupy your downtime after an intense day of professional development training. Follow the river walk for restaurants, the Russell Peterson Wildlife Refuge and the DuPont Environmental Education Center, the Delaware Children's Museum, and Stratosphere Trampoline Park, to name a few.

Take in a movie at the new Penn River Cinema, with not only comfortable stadium seating but also an IMAX theatre. At various times during Summer Institute, the Class A Wilmington Blue Rocks will take to the diamond at the next-door Frawley Stadium. For Planet Fitness members, there is a large facility across from the Westin.

The outstanding River Rock Kitchen is right inside the Westin, but you are also walking distance to the first-class Iron Hill Brewery, Delaware's Big Fish Grill, Timothy's on the Riverfront, Joe's Crab Shack, and Firestone; Udon Thai Cuisine and Del Pez for Mexican; Molly's Ice Cream (sandwiches too!), the Riverfront Market and Harry's Seafood Grill just a little further down the Riverwalk. If you need your fix, yes, there is a Starbucks too...and a Subway.

You can also hop one of the Dart First State Route 12 Riverfront buses ($2 cash) to go to LOMA, or Lower Market Street, for more excellent restaurants we well as the Queen Theatre.

Please do not make any non-refundable travel arrangements until you receive an e-mail from ISM informing you the workshop is confirmed to run.

By plane and shuttle: Philadelphia International is the closest airport. A shared van shuttle to Wilmington —a 45–60 minute ride, depending on traffic and the number of riders—costs about $35 each way. Visit the del reservation page ( and select click on the Group Code button. Enter 207866 at the bottom in the GROUP ID box. You can reach Delaware Express at 800.648.5466.

You can also use UBER — rates will vary depending on time of day, etc. You can use the Fare Estimator on to determine the fair. Use UberX or UberPOOL for the lowest fares.

Flights to Baltimore (BWI) can be less expensive, but it is an 80-mile trip to Wilmington. A shuttle costs about $125 each way, or you can rent a car at the airport.

By train: There is an Amtrak station in downtown Wilmington. You can request the hotel shuttle for transportation.

By car: Click here for directions from the Philadelphia Airport to the Westin Wilmington.

How will ISM communicate workshop information with me?

It is essential that your school approves the following e-mail addresses from ISM:

You will be receiving all communication—including your confirmation e-mail and access to your workshop's Google Drive account—from these e-mails.

What does my registration fee include?

All workshop materials, breakfasts, lunch or dinner daily, and social hours are included.

What is not included in my registration fee?

Hotel accommodations and travel expenses, other meals not noted.

What should I wear?

Meetings rooms are generally cold, as temperature control in meeting spaces and large convention centers is difficult. Please bring a sweater, jacket, or sweatshirt.

Summer temperatures average mid-80s to a low of 65. It can get quite hot—into the 90s—and humid. The classrooms and guest rooms are usually comfortable, but you may want to dress in layers in case the rooms are too warm or too cool for you. Dress is casual. Wear whatever is comfortable—jeans, sweat shirts, sweaters, etc. For current weather conditions, we recommend checking

What should I bring?

You’ll receive a letter from your workshop instructor letting you know what to bring. However, please bring a laptop or tablet for online access.

Where can I work out?

The Westin has a state-of-the-art fitness room and an exercise pool. Planet Fitness members can walk across the hotel parking lot to the expansive Riverfront Planet Fitness facility. The Riverwalk provides an excellent running and walking path as well.

Can my special dietary requirements be met?

Absolutely. Just give the Workshops Department a call at 302-656-4944, and we'll make sure your needs are accommodated.

How much free time will I have?

There are periods before, between, and after workshop sessions for relaxation, recreation, and socializing.

Should I need medical or dental attention, where should I go?

Should you need medical attention in a non-emergency, notify ISM staff and the hotel staff. The hotel can recommend what facilities are available, and may be able to supply transportation. In an emergency, call 911.

Confirmation Policy

We will correspond with you through e-mail as soon as your workshop is confirmed, no later than two weeks prior to its beginning. Occasionally, we may be forced to cancel an unconfirmed, scheduled workshop due to insufficient registration. So we ask that you do not make non-refundable travel arrangements until you receive notice that your workshop is confirmed. (ISM will not be responsible for any change/cancellation charges assessed by your airline or travel agent.)

Cancellation Policy

If circumstances change and you cannot attend the workshop, you must confirm your cancellation in writing via fax (302-656-0647) or email ( If you do so at least 10 business days prior to the start of the workshop, you can request a full refund of monies paid. Thereafter, but prior to the first day of the course, we will refund you all but $600. If you do not cancel in writing prior to the start date of the course, you will forfeit the entire workshop fee.

If you enroll using Consortium Credits, and cancel your attendance in writing at least 10 days prior to the start date of the workshop, all Credits will be returned to your school. Thereafter, but prior to the first day of the course, if you cancel, all but two of the Credits will be returned to your school. (You have the option of buying back those two Credits for $600.)

If you do not cancel in writing prior to the start date of the course, your school loses all the Consortium Credits used for payment.

Please note that non-payment of tuition does not constitute a cancellation. Failure to appear does not constitute a cancellation.

*We DO NOT accept enrollments from consultants.

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