Join Our Team

ISM employees
ISM employees

Want to join the ISM team?

ISM started in 1975 with Ideas & Perspectives, an advisory letter for Heads, Trustees, and other key managers. Since then, ISM has grown in direct response to the needs of the independent school community.

New services have been added to make ISM the only comprehensive management-support firm serving private-independent schools in the United States and abroad.

Administrators in schools of all types and sizes turn to ISM for advice and assistance on an array of management challenges, including risk management, student recruitment and retention, advancement, development, admission, marketing, strategic and long-range planning, Board/Head relations, personnel, plant expansion, mergers, scheduling, faculty culture, 21st century paradigms, leadership training, and creative insurance solutions.

Careers Available at ISM

Client Services Specialist

FAST Client Service Specialists play a vital role in maintaining a productive relationship between ISM and FAST clients by guiding and educating Administrators on financial aid processes. Acting as an ambassador between clients and ISM, the client service specialist communicates with clients and assists them, over the phone and via email, in financial aid analysis, navigating FAST software, best practices, and overall customer service, supported by 40+ years of ISM research and theory.