Virtual & Onsite Consulting Services


Ensure that your school’s governance and operations support your mission.
We work together with your leaders, teachers, staff members, and students to understand your school’s unique needs, strengths, and challenges. We help you create a plan to help you meet your goals.
Your team can then put these mission-appropriate recommendations into action to achieve increased cash reserves, higher enrollment levels, and long-term stability. At the end of the day, we all have a singular purpose—advance school leadership to enrich the student experience.
We offer personalized consultations for many leadership divisions of a private school—the Board of Trustees, School Heads, the Business Office, the Development Office, Enrollment Management professionals, Marketing professionals, and Academic leaders. Select the area of school leadership you’d like to further explore.

ISM’s Consulting Services can be conducted virtually, ensuring you get the support you need, no matter the circumstances. Learn more by contacting our School Success team.
Our Consulting Services
School Head
Whether you want to ensure that all school functions run at peak efficiency or are considering implementing new strategies and initiatives, lean on a trusted source of knowledge to increase the likelihood of long-term success.
Business & Operations
Take advantage of a full range of planning, facilities, and operations consulting services that give your school a solid footing for the future. Examine where your key operations work well, and where they can use improvement.
Academic Leadership
Your programs set your school apart. Explore how to create and build programs that pull families in and give them an experience they couldn’t have at another private-independent school.
Admission & Enrollment Management
ISM’s data-informed approach pinpoints what attracts families to your school and inspires them to stay. Receive customized solutions based on your school’s unique marketplace stance, challenges, and opportunities.
Fundraising & Development
Learn how to develop successful strategies to engage and bring donors closer to your institution. No matter your school size, history, or pedagogy, explore how to plan, implement, and evaluate your fundraising strategies to realize your full potential.
Marketing Communications
Explore how to share exceptional stories of student learning, engagement, and outcomes, and illustrate how these can become differentiators that distinguish your school from your competitors.
Board of Trustees
The Board must focus its efforts on governing, planning, and financing your school's future, while leaving everyday decisions to competent administrators. To do that successfully, your Board must think, plan, and act strategically.
Questions? Let's Talk!
Your message has been sent.
One-on-One Coaching for New Heads
Work with an ISM Consultant in your first years of Headship to set you on a path to success.
•Data-Driven Diagnostics •
• Coaching •
• Customized Support •
Help Your School Thrive
ISM members receive access to exclusive, research-based strategies for every leadership division of your school. Take advantage of guidance, savings, and much more.
Search
See articles for School Heads, Business & Operations, Advancement, Academic Leadership, and Trustees, in addition to Private School News.
Automatic Sibling Discounts: The Conversation Continues
Advancement // February 12, 2015
In a recent poll on our Admission Director’s e-List, schools discussed their rationale for having (or forsaking) sibling discounts. A myriad of options were presented, running the gamut from capped tuition or percentage discounts to none at all. We’d like to take a moment to share some perspectives on the situation, based on what participants have contributed.
Read MoreRe-enrollment Communication 101
Advancement // February 12, 2015
It’s that time of year again: re-enrollment. Images of you chasing tardy families down the street waving paper contracts might spring to mind. The struggle to underscore the importance of deadlines to your school community—only for them to tell you that they didn’t know the deadline and its importance!—may haunt your dreams. To avoid these night terrors, try these communication strategies to encourage your parents to enroll on time. Ranging from gentle reminders to downright entertaining videos, we’ve got a solution for just about every school.
Read MoreDrug Testing: The Basics
Business and Operations // January 30, 2015
Schools, both private and public, are beginning to adopt drug testing policies. After all, the theory goes, the chances of getting caught rise tremendously with such policy, thus acting as a deterrent for regular drug use. If your school decides to implement its own drug testing policy, there are a lot of "moving parts" to consider—from communicating with the school community and avoiding potential discrimination suits, all the way to coordinating testing efforts and selecting vendors. One of those "parts" is the test itself. While the urine drug test predominates school drug-testing conversation, there are other options available, depending on what you want to accomplish—and what you want to spend.
Read MoreAsk ISM's Health Care Reform Specialist
Business and Operations // January 30, 2015
Q: Our school offers medical insurance to full-time staff. Several staff members have opted to stay on their spouses' insurance and are reimbursed, up to the cost of school provided insurance. The employees who chose this option are happy, and our school has been pleased with the significant savings as well. However, we were informed during a recent audit that this practice is neither legal nor in compliance with the ACA. We were also told we cannot give raises to offset the cost of the insurance, if the raise is directly tied to insurance—a practice we have done for years! What do these practices have to do with mandated employee health benefits and the ACA?
Read MoreTop Ten Business Manager Articles of 2014
Business and Operations // January 30, 2015
Over the past year, we’ve written on a range of topics, from navigating compliance issues to handling awkward conversations—and we’ll be sure to cover more hot topics in the year to come. Before we move on, though, let’s look back at articles from our top-read editions of the Business Manager e-Letter in 2014.
Read MoreTop Ten School Head Articles of 2014
School Heads // January 27, 2015
Over the past year, we’ve written about everything from handling criticism and crafting job descriptions to the dangerous ways students try to get high—and we’ll be sure to cover more hot topics in the year to come. Before we move on, though, let's look back to the top-read articles in the School Head e-Letter over the past year.
Read MoreWhen (and How) to Call a Snow Day
School Heads // January 27, 2015
Deciding to cancel school for a snow day remains one of the most public and potentially contentious decisions a School Head can make. After all, parents, faculty, and staff alike can play armchair-Head and declare what they would (or would not) have done in your place with the clear vision of hindsight. Your school community's safety lies in your hands during bad weather. At the same time, as Head, you don't want to force parents to scramble to arrange child care for no reason. How, then, can you determine whether you should cancel school for wicked winter weather?
Read MoreTop Ten Development Articles of 2014
Advancement // January 23, 2015
Over the past year, we’ve written on a range of topics, from treating your faculty like prospective donors to the partnership between the Development and Admission offices—and we’ll be sure to cover more hot topics in the year to come. Before we move on, though, let’s look back to articles from our top-read editions of the Development e-Letter in 2014.
Read MoreAre School Employees Working or Volunteering?
Advancement // January 23, 2015
Fundraising events: Whether they're one-offs for a special capital campaign or a school tradition, fundraising events are profitable, engaging ways for your school to raise money. Such events often require you and your team—along with a volunteer cadre of parents and community members—to put in time before, during, and after the event to make it successful, often without pay and "volunteering" their efforts. But can school employees work as volunteers when they pitch in for fundraising events? Should they be paid for their time? The answers to these questions could determine whether your school could face repercussions with the U.S. Department of Labor.
Read MoreAction Minutes Turn Good Intentions Into Accomplishments
Board of Trustees // January 20, 2015
Beyond your formal minutes from Board meetings, you should also have “action minutes” that capture casual suggestions or observations and turn them into agreed-upon tasks. For example, during the course of a discussion, a Board member might say, “Great idea—we should look into it,” or “Lori’s committee could tackle that project.” Three meetings later, you realize there’s been no follow-up. Or, worse yet, everyone’s forgotten the matter entirely.
Read More