Virtual & Onsite Consulting Services


Ensure that your school’s governance and operations support your mission.
We work together with your leaders, teachers, staff members, and students to understand your school’s unique needs, strengths, and challenges. We help you create a plan to help you meet your goals.
Your team can then put these mission-appropriate recommendations into action to achieve increased cash reserves, higher enrollment levels, and long-term stability. At the end of the day, we all have a singular purpose—advance school leadership to enrich the student experience.
We offer personalized consultations for many leadership divisions of a private school—the Board of Trustees, School Heads, the Business Office, the Development Office, Enrollment Management professionals, Marketing professionals, and Academic leaders. Select the area of school leadership you’d like to further explore.

ISM’s Consulting Services can be conducted virtually, ensuring you get the support you need, no matter the circumstances. Learn more by contacting our School Success team.
Our Consulting Services
School Head
Whether you want to ensure that all school functions run at peak efficiency or are considering implementing new strategies and initiatives, lean on a trusted source of knowledge to increase the likelihood of long-term success.
Business & Operations
Take advantage of a full range of planning, facilities, and operations consulting services that give your school a solid footing for the future. Examine where your key operations work well, and where they can use improvement.
Academic Leadership
Your programs set your school apart. Explore how to create and build programs that pull families in and give them an experience they couldn’t have at another private-independent school.
Admission & Enrollment Management
ISM’s data-informed approach pinpoints what attracts families to your school and inspires them to stay. Receive customized solutions based on your school’s unique marketplace stance, challenges, and opportunities.
Fundraising & Development
Learn how to develop successful strategies to engage and bring donors closer to your institution. No matter your school size, history, or pedagogy, explore how to plan, implement, and evaluate your fundraising strategies to realize your full potential.
Marketing Communications
Explore how to share exceptional stories of student learning, engagement, and outcomes, and illustrate how these can become differentiators that distinguish your school from your competitors.
Board of Trustees
The Board must focus its efforts on governing, planning, and financing your school's future, while leaving everyday decisions to competent administrators. To do that successfully, your Board must think, plan, and act strategically.
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One-on-One Coaching for New Heads
Work with an ISM Consultant in your first years of Headship to set you on a path to success.
•Data-Driven Diagnostics •
• Coaching •
• Customized Support •
Help Your School Thrive
ISM members receive access to exclusive, research-based strategies for every leadership division of your school. Take advantage of guidance, savings, and much more.
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See articles for School Heads, Business & Operations, Advancement, Academic Leadership, and Trustees, in addition to Private School News.
Ask Michael
Business and Operations // February 23, 2011
Q: A teacher recently shared with a colleague that she rarely eats more than one meal per day due to allergies, generally feels unwell, and sometimes "binges." The colleague responded that, as a matter of health and safety, she felt she was obligated to inform me (Head of School). When I spoke with the employee, I encouraged her to seek the support and help she needed. The teacher said she would consult with a nutritionist. I said that I would like to follow up with her once she has a plan in place. Before I knew this information, I had already decided that I was not going to rehire this employee. She has received two warnings in which the need for improvement was clearly articulated. However, I never specifically said that her job was in jeopardy. Now that I am aware of a health concern, are there legal implications? If she requests a medical leave, must it be granted?
Read MoreThe Department of Labor Really Is Coming After You (and Plaintiff's Attorneys Are Too)
Business and Operations // February 23, 2011
For the past several years, it has seemed as though the Department of Labor issued a press release once a month touting its hiring of more “wage and hour” investigators and promising to go after employers who fail to pay nonexempt employees overtime pay. We’ve been mentioning this in our workshops for quite a while now, and it has been going on long enough that it isn’t news. However, on the radio the other day that was a new occurrence.
Read MoreISM and NBOA Have Expanded Their Partnership!
Business and Operations // February 18, 2011
Attention Business Managers: ISM and NBOA’s extended partnership can help your school save 10% off your in-force LTD and AD&D insurance plans. If you’re a NBOA member school, you might have seen the letter that was mailed out on February 9, 2011, from Jeff Shields and Roxanne Higgins announcing the extended partnership along with the details. If you missed it, here are the highlights.
Read MoreDancing Away an In-Service Day
Business and Operations // February 18, 2011
(Editorial) ISM Staff A few weekends ago, I was in yoga class taking those few minutes before we began our sun salutations to try to find my center, when I couldn’t help but overhear two teachers chatting about their approaching in-service days. One of the women was excited—genuinely excited. Although I should have been focusing on zoning all external noise out, her excitement captivated me. I have friends who teach, several who teach for private schools around the Philadelphia area. I can’t recall any of them ever talking with excitement about an upcoming in-service day. In fact, I can’t remember too many positive conversations around their in-service days at all. They typically refer to them as “info-cram days,” often without focus and rarely with a plan to follow-up what they’ve accomplished for the day.
Read MoreAll Kinds of Thank Yous
Advancement // February 16, 2011
“Thank you.” Those are powerful words, particularly when you are thanking a donor for supporting your school, no matter what the size of the gift. Thank yous are an integral part of donor cultivation, and will help keep your donors in your school family. The University of Connecticut Foundation recently e-mailed a special thank you to its supporters, which Director of Annual Giving Karen Santasiere shared on the CASE Advancement listserv.
Read MoreAsk The Development Expert
Advancement // February 16, 2011
This month, ISM Development Consultant Paula Schwartz and Adjunct Development Consultant Michael Christopher, Assistant Headmaster-School Advancement at Lausanne Collegiate School (TN), tackle the following question submitted by an e-Letter reader. Q: I am trying to figure out (and defend!) the size of my staff based on metrics. For an organization over 125 years old that has only 350 students, and also has nearly 6,000 alumnae and 4,000 other constituents including parents, past parents, parents of alumnae, Trustees, past Trustees, vendors, grandparents, etc., what size Advancement Office is “typical?” With three full-time professional staff and one support person, who have all only been here less than a year, we currently raise about $370,000 but the Board seems to think we can and should raise closer to $555,000. Is there any guide about office structure and size relating to fund-raising yield?
Read MoreCheckmate … Teaching Chess to Developing Critical Thinking Skills
School Heads // February 9, 2011
It’s a game that seems too stodgy, stiff, and complicated. Dare we say geeky? In this age, when kids are tuned into electronics and love zapping aliens in fast-action video games, can chess, an old-world strategy game that requires measured, thoughtful action for success, resonate in schools? Does it help the game’s image that Harry Potter and Ron Weasley had to make all the right moves on a magical chessboard to get out of the Chamber of Secrets in one piece?
Read MoreWhen Disaster Relocates Your Campus
Private School News // February 7, 2011
Would you know where your classes would be conducted if a disaster struck your school? Having a risk management plan that incorporates a business continuation protocol addressing this question is critical to your school’s present and future. However, many schools (especially smaller campuses), are operating with expired or untested emergency manuals.
Read MoreTeachers Use Twitter, Where Are All The Administrators?
Private School News // February 7, 2011
Teachers are all over Twitter. They’re tweeting to their students articles of interest, to friends notes about their favorite sports team, and to the Twitter world in large anything and everything. So, where are all the school administrators? If you’re already out there, follow us. We’re looking for private-independent school administrators tweeting the latest and greatest about their schools, their goals, and their articles of interest. If you’re not on Twitter yet, read on for how to get to started.
Read MoreTeens Need More Sleep
Private School News // February 7, 2011
Experts say that the average teenager needs nine hours of sleep a night. However, only a small percentage of today’s teens actually get the full nightly recommended dose of ZZZs. Why? Without going into what is prohibiting teens (and adults as well) from sleeping at night, instead, here are some checkpoints that teens should answer to see if they’re suffering from poor sleep habits.
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