Leadership Team

Meet the visionary leaders driving our company toward success.

Lead with purpose

ISM began with a simple vision—to strengthen private independent schools by empowering school leaders who have dedicated their lives to helping children succeed. Today, ISM is a company of four divisions and nearly 25 departments still driven by the same mission—advance school leadership to enrich the student experience.

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Roxanne S. Higgins

ISM President and Senior Executive Consultant

Roxanne is the driving force behind our company, consulting with schools and guiding our Advisory. Her commitment to advancing school leaders is the cornerstone of our success. She enjoys sailing, beach adventures, and spending time with her family.

Chip Cresswell

CFO | COO

Meet Chip, a master at balancing books and a devoted husband and father. When not at work, he enjoys DIY projects, outdoor adventures, and creating culinary delights. Recently recognized as a Titan 100 for the second consecutive year!

Vicki Lynch

Executive Director of Technology (CIO/CTO)

Dynamic and spirited mother of three sons, and animal enthusiast, Vicki is our go-to for all things tech. When she's not boating, hiking or gardening, she's organizing everything and keeping our team on track.

Kate Auger-Campbell

Executive Director of Sales & Marketing

Kate’s boundless energy and infectious enthusiasm bring people together and align ISM's offerings with the needs of school leaders. She is always reading, and can often be found exploring the open road with her family & best pup, Maggie.