Managing staff is challenging — it requires determination and effective communication to address poor performance, resolve conflicts, and lead a team effectively. All too often, leaders confuse performance and evaluation conversations for coaching, because they prioritize immediate problems rather than long-term development. Coaching, however, encourages team members to reflect and improve on their goals — and can even lead to a futurist mindset of innovation.

Join Rebecca Zug, Ed.D, Executive Coach, ISM Teaching Adjunct, and former Head of Upper School, Wilmington Friends School (DE), to learn the coaching skills that strengthen job performance and reflection, and create a culture of professional growth for all.