Teachers' Report: What They Want—and Don't Want—From Their School Leaders

What Teachers Say They Do and Don’t Want From Leaders in 2020
What Teachers Say They Do and Don’t Want From Leaders in 2020

Academic Leadership//

November 8, 2020

We worked with over 1,000 teachers in the summer of 2020 to help them strengthen their approach when it comes to distance or hybrid learning. We gleaned many insights during that time.

As we shared previously, teachers require a supportive and predictable school environment to create the best school experience for their students. This positively correlates with student performance, satisfaction, and enthusiasm.

Teachers continue to crave the same support, even in distance or hybrid learning environments. Here’s what our teachers shared about administrator actions that did (and did not) work to help them in their job roles.

Administrator Behaviors That Provided Predictability and Support

Communication and transparency 

Teachers appreciate when administrators communicate frequently and are transparent about their decisions. Teachers should be aware of new policies and schedule changes before parents are notified.

Availability

Ensure teachers know when and how they can speak with you. You can establish in-person or virtual office hours and stick to the same schedule each week.

Clear expectations for teacher work hours 

In an ever-changing climate, many teachers feel “on-call” 24 hours a day. Teachers appreciate when leaders set clear guidelines for when they’re expected to be available. Take it a step farther by sharing this information with parents, so everyone has clear and aligned boundaries.

Time for planning

Teachers need planning time built into their daily schedule. This best practice has always been recommended, but more so now, while everyone is trying to balance blended classes, social distancing, and family concerns. Ensure teachers have this time as part of their day, free of interruptions or other duties.

Demonstrate empathy

Show teachers you care about their days—what they’re experiencing with their students and what they’re balancing at home. It’s essential to connect on an emotional level.

Express gratitude

Many feel worn out. You’d be surprised by how much a simple thank you, handwritten card, or gift certificate can mean to teachers who are trying their best in an uncertain time.

Resources

Ensure teachers have access to tools that help them work with students. This includes technology products and professional development on strategies and tactics to support their lessons.

Unstructured social time

Many teachers miss the camaraderie of being in school. Schedule time for teachers to chat and enjoy their school community, whether that’s socially distant or via Zoom.


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Administrator Behaviors That Did Not Provide Predictability and Support

Shifting Expectations

No one can hit a target that continually moves. Teachers often shut down when they don’t know what is expected of them.

Confusing or no communication

Teachers who heard information through the “grapevine” or experienced infrequent communication reported less satisfaction.

Lack of visits or check-ins

Even if your school is conducting distance or remote learning, ensure you still check in on classes and progress.

No consultation for the future

When the pandemic first started, everyone “figured it out.” Now we have information on what does and doesn’t work. It is important to allow teachers to weigh in on what does (and doesn’t) work as your school plans for the future.

Not recognizing video chat fatigue

 Teachers, administrators, and students are all experiencing online fatigue. Keep this in mind when you schedule meetings and other events outside of class time so you'll maintain a careful balance.

Massive faculty meetings

Many teachers prefer small, team-based meetings where they can readily participate.

Supporting your teachers is critical. Follow these steps to ensure you’re doing what’s best for them to keep morale high for your entire school community.

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