Ten years ago, ISM carried out the Research for School Management (RSM) International Model Schools Project, a six-year study that involved 51 schools. The research demonstrated that it was possible to intervene in the operations of a school and directly impact student performance, enthusiasm, and satisfaction. Two of the key characteristics concerning student performance derived from the research included: – a strong sense of community (predictability and support) within the school: students, faculty, and administration; and – student perception of instructional and administrative fairness, to include perceived fairness both in discipline and in grading.