Predictability and Supportiveness: The ISM School Culture Matrix

Ideas & Perspectives
Ideas & Perspectives

Volume 38

No. 8//

June 19, 2013

The ISM Student Experience Study (SES) produced instrument outcomes that included the Student Culture Profile II and the Faculty Culture Profile II. While these two instruments—both statistically related to student performance, student satisfaction, and student enthusiasm—provided straightforward operational definitions for an optimal teaching/learning environment, they did not in themselves address the characteristics of school cultures that lack strength in “predictability,” in “supportiveness” (the paired critical ingredients in the optimal culture), or in both. This article addresses those characteristics. You, as School Head, Division Head, Department Chair, grade-level coordinator, or other position implying supervision of teachers, were introduced long ago to ISM’s seminal study of student performance, satisfaction, and enthusiasm. Labeled the ISM International Model Schools Project (1989–95), that study identified “predictability and supportiveness” as the paired organizational-culture ingredients associated with enhancing the student experience. The original study’s findings were validated and refined by the recent ISM Student Experience Study.
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