Understanding the Net Promoter Score and Its Correlation to Word-of-Mouth Marketing

Understanding the Net Promoter Score and Its Correlation to Word-of-Mouth Marketing
Understanding the Net Promoter Score and Its Correlation to Word-of-Mouth Marketing

Volume 44

No. 12//

September 24, 2019

As the Marketing Communications Director, you know the importance of assessing your school’s culture and your constituents’ satisfaction through a consistent schedule of surveys. These surveys are not only vital to understanding your school’s differentiators, strengths, and areas for strategic focus, but they are also required by most accrediting bodies.

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