Letters of Reference: Navigating Dangerous Waters With a Prudent Process

Volume 37

No. 16//

December 11, 2012

For many years, employers have been advised to respond to reference requests with nothing more than dates of employment and positions held. This well-meaning advice was intended to help avoid lawsuits brought by former employees unhappy with what they see as a subjective or defamatory reference. However, this “see no evil, speak no evil” approach creates at least as many issues as it solves in both the moral and legal realms.

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