Price, Product, Process: A Conceptual Update

Ideas & Perspectives
Ideas & Perspectives

Volume 40

No. 10//

August 10, 2015

ISM has long urged private-independent school leaders to agree among themselves that their school operates—or intends to operate—with one of three marketplace focuses: price/value, best-product, or best-process. This article updates this concept and, in the process, provides a number of modifications and clarifications.
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