Steve Denning, author of The Leader’s Guide to Radical Management, writes in his blog that 20th century management focuses “achieving a finite goal of delivering goods and services, to make money.” In the 21st century, the focus of management is “the infinite goal of delighting customers” and by meeting that goal, the company will make money. Making money is not the goal, but it is the result of meeting the goal.

Plumstead Christian School (PA) Head Patrick Fitzpatrick posted on the ISM Just for Heads listserv that he was building a resource library to encourage faculty development and asked for recommendations. “In your opinion, what are must-have books that will directly benefit my faculty with an increased ‘teaching toolbox,’ ideas that will inspire, stories to encourage, etc.”

Three years ago, Jamie Oliver shocked America when his TV show Jamie Oliver's Food Revolution revealed the truth behind a typical school lunch in West Virginia.

Safety is a parents number one concern when researching schools for their children—that’s the main factor weighing in on their selection. They want to know how your facility is going to protect their children from bullies, risks, and harassment.

Ever wonder what kids are really doing online? If you ask them, they’ll usually offer a general response something like, “Watch videos, research, play games, and chat with friends.” But, what does that mean?

Here in Delaware, we’ve had one of the wettest summers in history. Most of the eastern shore can sympathize with us as we all have been saturated with one rainy day after another. The excess rain has made the perfect environment for molds and fungus to grow rampant, threatening some schools with serious health risks.

As we’ve written before, to begin managing risk, you must first identify important risk or exposure. The next critical step then is to prioritize or triage those issues. This allows you to effectively manage and focus on the most import exposures.

Social media is not going away. How many times have we written that line? We admit, we’ve published that statement over and over. But, in our defense, it’s not because we’re out of new ideas to write about—it’s because social media continues to impact today’s students more and more each time we sit down to construct a new issue of your monthly e-Letters.

There are so many apps now available for education purposes administrators may have started to feel left out of the technology craze. Business Managers shake off the shunned feelings—we’ve found some great online resources for you and your team of administrators.

Waste-Free Lunches Originally posted on globalstewards.org. A waste-free lunch is defined as one where you’re left with nothing to throw out afterwards. This might not seem possible. Sandwiches need to be wrapped in something, right? And, what about your drink? Did you bring something that requires utensils? The following article from globalstewards.org sheds some light on how wasteful lunches can be, and offers suggestions to making your lunch-footprint smaller.