School leaders must strike a delicate balance when it comes to working with your direct reports. You want the faculty and staff that report to you to know that you care for their well-being, while also maintaining a sense of professionalism in your relationship. To that end, there may be some unspoken questions between you and your employees.

A first-time donor has promised a significant kickoff gift for your upcoming major gifts campaign—but hasn't made any promises in writing. Do you announce the gift?

It can be tempting to claim that your school offers the best of everything. But in reality, that simply cannot be true—you can’t be all things to all people. Instead, we recommend that your school define its marketplace stance.

Parents, understandably, expect a high return on investment for their tuition dollars. So they want to ensure their children receive the full benefit of their expenditure—and this passion can sometimes cause friction between school leaders and their parent body.

Technology has become a core element of how schools run, with electronic systems managing grading, inquiries and applicants, financial aid, and even student and employee records. With an electronic component in almost every aspect of school operations, do you feel confident that your school’s security infrastructure is on par?

When a family applies for financial aid and one or both parents own a business, it adds another level of complexity to your financial aid decision. It can be extremely difficult to analyze what amount of income a business owner’s family can put toward school tuition.

Defining priorities and keeping a to-do list can help you recognize where to focus your efforts. Here are the four top priorities for the School Head.

When it comes to school finances, two voices are primarily in charge—the School Head and the Business Manager. These two roles must be on the same page and work together efficiently to protect the school’s viability. Use the following tips to strengthen your relationship so you’re able to protect the long-term interests of the school together.

Many schools want to build an international student program—one that welcomes mission-appropriate international students to campus and provides a quality education while also supporting the school's admission and enrollment goals. So where do you start? Many schools turn to agencies.

A Head who leaves your school and takes a position elsewhere is the most common scenario, but not the only one. Be wary of the situation created by the chief administrator who leaves the school but remains in the community—particularly a long-term and beloved Head who is going into retirement.