Date(s):
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Time: 12:00pm ET
As your school prepares for fall 2020, do you have a plan for on-campus dining? You must know how to amplify safety and sanitation procedures, implement new service methods, and make everyone feel safe. Tune in to hear strategies and tactics for managing a new food safety protocol.
Watch every ISM webinar run between March 1 and August 31, 2020 for only $880. Learn more.
As schools prepare to re-open their campuses, dining services and facilities will be a major consideration—both strategically and tactically. Join us for an insightful webinar with Flik Independent School Dining and EHA Consulting Group as we discuss our new reality for dining services.
We will discuss amplifying safety and sanitation procedures in operations, culinary, service areas, and technology. We’ll also explore tactical items, such as menu engineering, health and safety, service ware and utensils, beverages, and more. The goal is for students, faculty, and parents to feel safe and informed as we embark on a new chapter of school dining.
You will:
- Hear recommendations for a phased approach to returning to school, including how to make everyone feel comfortable and secure;
- Explore strategic and tactical focus areas;
- Determine your school’s style of service, with menu planning and other recommendations;
- Hear insights on service times, signage, seating, disposables versus service ware, and disinfecting and sanitizing maintenance; and
- Determine how to communicate these changes to your school community.
This webinar is great for:
All operations employees.
Terry L. Moore, BCP-E
ISM Executive Consultant
Expertise
Terry shares his expertise with private-independent schools in strategic planning and strategic financial planning, strategic performance analysis, effective school operation, fundraising, faculty evaluation and compensation, and financial aid.
Current Role
Terry has supported more than 200 schools on-site since 2002 through ISM, many multiple times. He also:
- Writes for ISM’s publications, including Ideas & Perspectives
- Created the ISM FAST program (ISM’s cutting-edge financial aid tool)
- Speaks at various conferences including NBOA, NYSAIS, CAIS, FISBO, and AISNE
- Leads ISM workshops and webinars
Terry recently completed a two and a-half year assignment at St. Mary’s School, Aliso Viejo, CA. He served as the Head of Finance, Operations, and Advancement. During that assignment, he continued to consult with ISM.
Terry has over 30 years of experience in both the profit and not-for-profit sectors. His professional background includes expertise in all financial matters of independent schools. Further, he specializes in many aspects of operations, safety and security, marketing, and fundraising. Because of the specialized niche of independent schools, he enjoys helping schools explore their mission statement articulation.
Prior Experience
Terry’s professional experience includes work at two independent schools. In addition to St. Mary’s School, Terry was also at Trinity Academy of Raleigh, NC where he was a founder and served on the Board of Directors for six years, after which he was asked to become the Director of Administrative Services.
Additionally, Terry has served on the Board of several non-profits and the Vestry of two Episcopal Churches.
Education
Terry earned a BS degree from East Carolina University, Greenville, NC, and has done graduate work at Regis University, Denver, CO.
Ray Mulligan
President, Flik Independent School Dining
A veteran of the hospitality industry since 1976, Ray joined FLIK as foodservice director at Manhattanville College in 1983. Successive positions within the company have included district manager, regional director and regional vice president.
In 2000, Ray oversaw the formalization of Flik Independent School Dining as a Compass Group division. At that time, he was promoted to president in recognition of his leadership, vision and thorough understanding of the independent school market.
Eileen Coughlin
Regional Vice President, Flik Independent School Dining
Eileen has worked in the hospitality industry for more than 30 years. Her work experience began in supervisory and management positions while attending college.
Upon earning a degree in hotel administration from Cornell University, Eileen joined FLIK as chef manager. Other positions she has held are catering and foodservice manager, director of dining services and district manager.
Daniel Coto, M.P.H., R.E.H.S
Executive Vice President, EHA Consulting Group, Inc.
Daniel Coto is the Executive Vice President of EHA Consulting Group, where he has provided domestic and international consulting services related to public health, epidemiology and food safety for over 17 years.
He is a nationally Registered Environmental Health Specialist with a bachelor’s degree in microbiology from Florida Atlantic University and a Master of Public Health degree in Environmental Health and Communicable Diseases from the University of South Florida.
If several of us at the school want to attend the webinar, do we each have to register and pay?
If two or more people at your school want to attend the webinar in the same location (for example, in a conference room with one monitor) then you only need to register and pay for one person who will receive the email and link. If you have people in remote locations, each person will need to register and pay separately. Essentially, a registration and payment gives you one link to the webinar.
Will I receive a reminder about the webinar I’ve just purchased?
Yes. A message will be sent to the email address you registered one or two days before the run date. You will receive a link to the webinar as well as PDF slides of the presentation you will be attending.
What happens if I miss my webinar? Will the fee be refunded?
If you’ve missed your scheduled webinar, don’t panic—you will automatically receive a link to the recorded webinar, barring any technical difficulties that prevent us from recording the session.
Will I receive a recorded version of the webinar after it concludes?
Yes, a recording of your webinar will be sent 24–48 hours after the recording concludes.
What if I have questions about the presentation? Whom do I contact?
You will be able to type questions, thoughts, and concerns in the communication box throughout the webinar. Each webinar allows 15 minutes for answering questions.
Confirmation and Cancellation Policy
We will correspond with you through email as soon as your workshop is confirmed, no later than two weeks prior to its start date. Occasionally, we may be forced to cancel an unconfirmed, scheduled workshop due to insufficient registration. So we ask that you do not make non-refundable travel arrangements until you receive notice that your workshop is confirmed. (ISM will not be responsible for any change/cancellation charges assessed by your airline or travel agent.)
Tuition Payment and Cancellation Policy for In-Person, Group-based Programs
Tuition must be paid in full 10 business days prior to the start date of the in-person, group-based program. An attendee with a balance due on the start date will be denied entrance to the program until the balance is paid in full.
Cancellation requests must be made in writing by emailing workshops@isminc.com, faxing to 302-656-0647, or mailing to: Professional Development Coordinator, ISM, 2207 Concord Pike, #417 Wilmington, DE 19803.
- Cancellations received more than 15 business days prior to the start date of the program will be fully refunded. Gold Dollars will also be fully refunded.
- There will be no refunds for cancellations made less than 15 business days before the start of the program. For registrations paid for with membership Gold Dollars, the member school will receive a 50% refund of Gold Dollars.
- Non-payment of tuition or no-show to the event does not constitute a cancellation. Full tuition will be due and payable.
The Substitution Option and Wallet Option
Should an attendee need to cancel less than 15 days prior to the start date of the workshop, the school has two options to avoid penalty. Schools may also exercise these options at anytime for cancellations.
- The school may substitute another employee.
- The school may bank the funds for a future ISM registration. These funds must be applied to a professional development event within one year from the start date of the original workshop. After one year, the funds will be forfeited. To use banked funds, please call the Professional Development Coordinator at 302-656-4944 x152.
*We DO NOT accept enrollments from consultants.
Our Guarantee
ISM believes in providing quality and excellence in all of our events and in ensuring the satisfaction of everyone who attends. Nearly 100% of our participants say they would recommend our events to their colleagues. If you are not satisfied with your event for any reason, ISM will credit the fee you paid toward another similarly priced workshop or will refund it.
Upcoming Events
4/16/2024 — 4/18/2024
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