Time: 12:00pm ET
Webinar length: 60 minutes
It’s time to think about your tuition increase for the 2021–22 school year. Tuition-setting is a complicated process. How do you know what’s too much? How do you communicate with your parents why tuition must increase, especially during the COVID-19 pandemic?
In this webinar, we'll give you points to consider before you make your decision about next year's tuition. We'll share strategies for communicating your new tuition to your community. Join us to have confidence in your decision-making process and a working tool to help you build tuition-increase scenarios.
- Are you wondering what is the right tuition for your school?
- Are you concerned you’re raising tuition too much? Not enough?
- How does COVID-19 impact tuition decision-making?
Parents are often perplexed—even upset—over tuition increases that outpace marketplace inflation. This can be especially true this year, with the backdrop of COVID-19. It’s a difficult time for schools, but ISM has helpful strategies as you consider your options.
You will learn how to:
- evaluate the factors necessary when contemplating a tuition increase;
- understand whether raising tuition actually scares families away;
- describe your school’s value proposition; and
- clearly explain the necessity of an increase to your parents.
After this webinar, you’ll be:
- able to articulate the single biggest determining factor in your tuition-increase decision;
- armed with a spreadsheet to build different tuition-increase scenarios; and
- confident in your decisions moving forward.
This webinar is for:
Admission Directors, CFOs, Business Officers, School Heads, and Board members.
Terry L. Moore, BCP-E
ISM Executive Consultant
Terry shares his expertise with private-independent schools in strategic planning and strategic financial planning, strategic performance analysis, effective school operation, fundraising, faculty evaluation and compensation, and financial aid.
Terry has supported more than 200 schools on-site since 2002 through ISM, many multiple times. He also:
- Writes for ISM’s publications, including Ideas & Perspectives
- Created the ISM FAST program (ISM’s cutting-edge financial aid tool)
- Speaks at various conferences including NBOA, NYSAIS, CAIS, FISBO, and AISNE
- Leads ISM workshops and webinars
Terry recently completed a two and a-half year assignment at St. Mary’s School, Aliso Viejo, CA. He served as the Head of Finance, Operations, and Advancement. During that assignment, he continued to consult with ISM.
Terry has over 30 years of experience in both the profit and not-for-profit sectors. His professional background includes expertise in all financial matters of independent schools. Further, he specializes in many aspects of operations, safety and security, marketing, and fundraising. Because of the specialized niche of independent schools, he enjoys helping schools explore their mission statement articulation.
Terry’s professional experience includes work at two independent schools. In addition to St. Mary’s School, Terry was also at Trinity Academy of Raleigh, NC where he was a founder and served on the Board of Directors for six years, after which he was asked to become the Director of Administrative Services.
Additionally, Terry has served on the Board of several non-profits and the Vestry of two Episcopal Churches.
Terry earned a BS degree from East Carolina University, Greenville, NC, and has done graduate work at Regis University, Denver, CO.
If several of us at the school want to attend the webinar, do we each have to register and pay?
If two or more people at your school want to attend the webinar in the same location (for example, in a conference room with one monitor), then you only need to register and pay for one person who will receive the email and link. If you have people in remote locations, each person will need to register and pay separately. Essentially, a registration and payment gives you one link to the webinar.
Will I receive a reminder about the webinar I’ve just purchased?
Yes. A message will be sent to the email address you registered one or two days before the run date. You will receive a link to the webinar as well as PDF slides of the presentation you will be attending.
What happens if I miss my webinar? Will the fee be refunded?
If you’ve missed your scheduled webinar, don’t panic—you will automatically receive a link to the recorded webinar, barring any technical difficulties that prevent us from recording the session.
Will I receive a recorded version of the webinar after it concludes?
Yes, a recording of your webinar will be sent 24–48 hours after the recording concludes.
What if I have questions about the presentation? Whom do I contact?
You will be able to type questions, thoughts, and concerns in the communication box throughout the webinar. Each webinar allows 15 minutes for answering questions.
Confirmation and Cancellation Policy
We will correspond with you through email as soon as your workshop is confirmed, no later than two weeks prior to its start date. Occasionally, we may be forced to cancel an unconfirmed, scheduled workshop due to insufficient registration. So we ask that you do not make non-refundable travel arrangements until you receive notice that your workshop is confirmed. (ISM will not be responsible for any change/cancellation charges assessed by your airline or travel agent.)
Tuition Payment and Cancellation Policy for In-Person, Group-based Programs
Tuition must be paid in full 10 business days prior to the start date of the in-person, group-based program. An attendee with a balance due on the start date will be denied entrance to the program until the balance is paid in full.
Cancellation requests must be made in writing by emailing firstname.lastname@example.org, faxing to 302-656-0647, or mailing to: Professional Development Coordinator, ISM, 2207 Concord Pike, #417 Wilmington, DE 19803.
- Cancellations received more than 15 business days prior to the start date of the program will be fully refunded. Gold Dollars will also be fully refunded.
- There will be no refunds for cancellations made less than 15 business days before the start of the program. For registrations paid for with membership Gold Dollars, the member school will receive a 50% refund of Gold Dollars.
- Non-payment of tuition or no-show to the event does not constitute a cancellation. Full tuition will be due and payable.
The Substitution Option and Wallet Option
Should an attendee need to cancel less than 15 days prior to the start date of the workshop, the school has two options to avoid penalty. Schools may also exercise these options at anytime for cancellations.
- The school may substitute another employee.
- The school may bank the funds for a future ISM registration. These funds must be applied to a professional development event within one year from the start date of the original workshop. After one year, the funds will be forfeited. To use banked funds, please call the Professional Development Coordinator at 302-656-4944 x152.
*We DO NOT accept enrollments from consultants.
ISM believes in providing quality and excellence in all of our events and in ensuring the satisfaction of everyone who attends. Nearly 100% of our participants say they would recommend our events to their colleagues. If you are not satisfied with your event for any reason, ISM will credit the fee you paid toward another similarly priced workshop or will refund it.
See our Confirm/Cancel policy here. If you have any questions, click below to send us an email.
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