ISM Research: Crisis-Driven Distance Learning Satisfaction Survey Results

ISM Research: Results From the Crisis-Driven Distance Learning Satisfaction Survey
ISM Research: Results From the Crisis-Driven Distance Learning Satisfaction Survey

Date(s):
Time: 3:00pm ET

Clearly communicating your approach to crisis-driven learning is vital to demonstrate your school’s value. To deliver on this, you need data to guide your communication and teaching strategies. In this webinar, we will share the results from the parent survey we conducted in March. We asked parents to answer questions about their schools' distance learning strategies in the wake of COVID-19.

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The COVID-19 pandemic immediately changed the way students are educated, creating a crisis-driven distance learning model. Schools, and even divisions within schools, responded with different remote learning models.

What worked and what didn’t? This webinar will present the results of our research into parent satisfaction with schools’ approaches to handling this crisis. Specifically we will examine parents’ perceptions of:

  • the effectiveness of the communication strategies used by their child's school; and
  • which distance learning methods garnered the best response from students and parents.

The quality of your distance learning program will go a long way to increasing your school’s value perception. Conversely, doing a poor job at distance learning might be a direct threat to your fall enrollment. The survey data will provide a means for you to measure your efforts against what parents value most.

You will:

  • discover what parents think about their school’s communication strategies;
  • explore which distance learning methods were well-received and which were not successful; and
  • take a new look at your distance learning program.

This webinar is great for:

School Heads, Division Heads, Department Chairs, IT leaders, and other academic administrators.

Bryan Smyth

Bryan Smyth, Ph.D.

ISM Senior Consultant | Director of Research

Expertise

Bryan’s central purpose is to help students flourish. He believes that the enhancement of school environments and cultures is the best way to facilitate growth in children and adults.

Current Role

As a Senior Consultant and ISM’s Director of Research, Bryan:

  • Oversees ISM’s research initiatives by designing studies, conducting statistical analyses, and advancing our knowledge in areas important to independent school leadership
  • Conducts onsite scheduling consultations, having had extensive experience creating and implementing unique daily schedules and annual calendars for both boarding and day schools
  • Helps schools analyze and strategize their operations, conducting Strategic Performance Analyses, Strategic Planning/Strategic Financial Planning, and Strategic Academic Planning consultations
  • Writes frequently for Ideas & Perspectives and co-authors books in the areas of scheduling, student-centered policies, faculty growth and evaluation, finance, social-emotional well-being, and research
  • Leads ISM’s Student-Centered Scheduling workshop and The Assistant Headship workshop

Bryan joined ISM as a Consultant in 2013, following 13 years in independent school administration.

Prior Experience

Bryan came to ISM from Mount Pisgah Christian School, GA, where he served as the Vice President, Head of the Upper School, Guidance and College Advisement Director, varsity head coach, and psychology teacher over the course of his tenure. Prior to that, he was the Associate Head of School at Brandon Hall, GA.

He is also a licensed clinical psychologist specializing in the psychological assessment and treatment of adolescents and their families. This varied background and set of experiences affords him the ability to view a school’s form and function from multiple viewpoints, leading to solutions that take into account all perspectives.

Education

Bryan holds a Ph.D. and master’s degree in clinical psychology from Marquette University, WI, and a bachelor’s degree in psychology from the University of Illinois. He also earned an MBA from Reinhardt University, GA, that focused on the application of business principles to the management of independent schools.

 

If several of us at the school want to attend the webinar, do we each have to register and pay?

If two or more people at your school want to attend the webinar in the same location (for example, in a conference room with one monitor), then you only need to register and pay for one person who will receive the email and link. If you have people in remote locations, each person will need to register and pay separately. Essentially, a registration and payment gives you one link to the webinar.

Will I receive a reminder about the webinar I’ve just purchased?

Yes. A message will be sent to the email address you registered one or two days before the run date. You will receive a link to the webinar as well as PDF slides of the presentation you will be attending.

What happens if I miss my webinar? Will the fee be refunded?

If you’ve missed your scheduled webinar, don’t panic—you will automatically receive a link to the recorded webinar, barring any technical difficulties that prevent us from recording the session.

Will I receive a recorded version of the webinar after it concludes?

Yes, a recording of your webinar will be sent 24–48 hours after the recording concludes. 

What if I have questions about the presentation? Whom do I contact?

You will be able to type questions, thoughts, and concerns in the communication box throughout the webinar. Each webinar allows 15 minutes for answering questions.

Confirmation and Cancellation Policy

We will correspond with you through email as soon as your workshop is confirmed, no later than two weeks prior to its start date. Occasionally, we may be forced to cancel an unconfirmed, scheduled workshop due to insufficient registration. So we ask that you do not make non-refundable travel arrangements until you receive notice that your workshop is confirmed. (ISM will not be responsible for any change/cancellation charges assessed by your airline or travel agent.)

Tuition Payment and Cancellation Policy for In-Person, Group-based Programs

Tuition must be paid in full 10 business days prior to the start date of the in-person, group-based program. An attendee with a balance due on the start date will be denied entrance to the program until the balance is paid in full.

Cancellation requests must be made in writing by emailing workshops@isminc.com, faxing to 302-656-0647, or mailing to: Professional Development Coordinator, ISM, 1316 N. Union St., Wilmington, DE, 19806.

  • Cancellations received more than 15 business days prior to the start date of the program will be fully refunded. Gold Dollars will also be fully refunded.
  • There will be no refunds for cancellations made less than 15 business days before the start of the program. For registrations paid for with membership Gold Dollars, the member school will receive a 50% refund of Gold Dollars.
  • Non-payment of tuition or no-show to the event does not constitute a cancellation. Full tuition will be due and payable.

The Substitution Option and Wallet Option

Should an attendee need to cancel less than 15 days prior to the start date of the workshop, the school has two options to avoid penalty. Schools may also exercise these options at anytime for cancellations. 

  1. The school may substitute another employee.
  2. The school may bank the funds for a future ISM registration. These funds must be applied to a professional development event within one year from the start date of the original workshop. After one year, the funds will be forfeited. To use banked funds, please call the Professional Development Coordinator at 302-656-4944 x152.

*We DO NOT accept enrollments from consultants.

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Our Guarantee

ISM believes in providing quality and excellence in all of our events and in ensuring the satisfaction of everyone who attends. Nearly 100% of our participants say they would recommend our events to their colleagues. If you are not satisfied with your event for any reason, ISM will credit the fee you paid toward another similarly priced workshop or will refund it.

If you have any questions, click below to send us an email. 

Webinar Registration

Register for your webinar online by filling out the form below. 

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