Date(s):
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Time: 3:00pm ET
When a new School Head has taken the helm, you, as the experienced executive or administrative assistant, must work quickly to solidify your partnership. Even in these uncertain times, how you treat the first 100 days of working together will set the tone for the rest of your professional relationship. This is the perfect opportunity to take proactive steps so that, no matter what the future holds, you and your new School Head will routinely perform as a team to benefit your school.
Join this webinar to learn how to be clear and confident about your role in this new partnership. Explore communication methods and management strategies—and understand how you can support the School Head so he or she is set up for success.
- Are you facing the daunting prospect of working with a new School Head this year or next?
- Do you find yourself at a loss for how to manage this important new relationship, especially if you’re working remotely?
- Does your new supervisor know you well enough to recognize you as an effective partner?
- Are you the first executive or administrative assistant with whom your new School Head has partnered?
Join this webinar to learn the steps you must take in the first 100 days of your partnership with the new School Head to create a trusting and communicative working relationship.
You will learn how to:
- create a well-documented job description that supports your administrative position;
- gain clarity on what you can and cannot do so you can respectfully communicate such parameters;
- seek professional development opportunities to round out your experiences;
- effectively communicate on behalf of your supervisor and yourself; and
- be very clear about who you are as a partner, what value you contribute, and how you can work to support your new School Head in these trying times.
After this webinar, you’ll be:
- equipped with effective communication strategies to support your position as a critical partner with your new School Head;
- ready to frame your School Head’s perspective about your roles and responsibilities with an accurate job description; and
- able to set the stage for impromptu feedback and formal performance evaluation so you can be as effective as possible in your role.
This webinar is for:
Executive and administrative assistants with two or more years’ experience.
Helen Foster, J.D.
ISM Consulting Manager
Expertise
Helen’s corporate and public sector project management experience in the areas of procurement, education, and healthcare have helped her hone skills in marketing and sales, customer service, proposal writing, and workshop facilitation.
Current Role
As ISM’s Consulting Manager, Helen helps ensure ISM consultants match their skills and expertise with private-independent schools across the globe. Helen brings over 25 years of diverse work experience to ISM, including a successful track record of for-profit consulting and nonprofit education and health care management.
Prior Experience
Helen joined ISM as the Consulting Manager in July 2016 after one year as a Board member and four years as the Executive Assistant to the Headmaster at Saint Edmond’s Academy in Wilmington, DE.
Helen has worked across diverse populations, departmental lines and affinity groups to deliver superior project execution. Her collaboration with and work in support of peer, volunteer, senior and executive level stakeholders has been demonstrated numerous through board directorships, most notably as a Trustee with the State of Delaware Board of Pensions since 2003.
Education
Helen received her J.D. from Northeastern University School of Law, her master’s degree in management from Lesley University, and her bachelor’s degree in economics from Harvard University.
If several of us at the school want to attend the webinar, do we each have to register and pay?
If two or more people at your school want to attend the webinar in the same location (for example, in a conference room with one monitor), then you only need to register and pay for one person who will receive the email and link. If you have people in remote locations, each person will need to register and pay separately. Essentially, a registration and payment gives you one link to the webinar.
Will I receive a reminder about the webinar I’ve just purchased?
Yes. A message will be sent to the email address you registered one or two days before the run date. You will receive a link to the webinar as well as PDF slides of the presentation you will be attending.
What happens if I miss my webinar? Will the fee be refunded?
If you’ve missed your scheduled webinar, don’t panic—you will automatically receive a link to the recorded webinar, barring any technical difficulties that prevent us from recording the session.
Will I receive a recorded version of the webinar after it concludes?
Yes, a recording of your webinar will be sent 24–48 hours after the recording concludes.
What if I have questions about the presentation? Whom do I contact?
You will be able to type questions, thoughts, and concerns in the communication box throughout the webinar. Each webinar allows 15 minutes for answering questions.
Confirmation and Cancellation Policy
We will correspond with you through email as soon as your workshop is confirmed, no later than two weeks prior to its start date. Occasionally, we may be forced to cancel an unconfirmed, scheduled workshop due to insufficient registration. So we ask that you do not make non-refundable travel arrangements until you receive notice that your workshop is confirmed. (ISM will not be responsible for any change/cancellation charges assessed by your airline or travel agent.)
Tuition Payment and Cancellation Policy for In-Person, Group-based Programs
Tuition must be paid in full 10 business days prior to the start date of the in-person, group-based program. An attendee with a balance due on the start date will be denied entrance to the program until the balance is paid in full.
Cancellation requests must be made in writing by emailing workshops@isminc.com, faxing to 302-656-0647, or mailing to: Professional Development Coordinator, ISM, 2207 Concord Pike, #417 Wilmington, DE 19803.
- Cancellations received more than 15 business days prior to the start date of the program will be fully refunded. Gold Dollars will also be fully refunded.
- There will be no refunds for cancellations made less than 15 business days before the start of the program. For registrations paid for with membership Gold Dollars, the member school will receive a 50% refund of Gold Dollars.
- Non-payment of tuition or no-show to the event does not constitute a cancellation. Full tuition will be due and payable.
The Substitution Option and Wallet Option
Should an attendee need to cancel less than 15 days prior to the start date of the workshop, the school has two options to avoid penalty. Schools may also exercise these options at anytime for cancellations.
- The school may substitute another employee.
- The school may bank the funds for a future ISM registration. These funds must be applied to a professional development event within one year from the start date of the original workshop. After one year, the funds will be forfeited. To use banked funds, please call the Professional Development Coordinator at 302-656-4944 x152.
*We DO NOT accept enrollments from consultants.
Our Guarantee
ISM believes in providing quality and excellence in all of our events and in ensuring the satisfaction of everyone who attends. Nearly 100% of our participants say they would recommend our events to their colleagues. If you are not satisfied with your event for any reason, ISM will credit the fee you paid toward another similarly priced workshop or will refund it.
Upcoming Events
2/11/2025 - 10:00am ET
2/11/2025 — 2/13/2025