Virtual & Onsite Consulting Services


Ensure that your school’s governance and operations support your mission.
We work together with your leaders, teachers, staff members, and students to understand your school’s unique needs, strengths, and challenges. We help you create a plan to help you meet your goals.
Your team can then put these mission-appropriate recommendations into action to achieve increased cash reserves, higher enrollment levels, and long-term stability. At the end of the day, we all have a singular purpose—advance school leadership to enrich the student experience.
We offer personalized consultations for many leadership divisions of a private school—the Board of Trustees, School Heads, the Business Office, the Development Office, Enrollment Management professionals, Marketing professionals, and Academic leaders. Select the area of school leadership you’d like to further explore.

ISM’s Consulting Services can be conducted virtually, ensuring you get the support you need, no matter the circumstances. Learn more by contacting our School Success team.
Our Consulting Services
School Head
Whether you want to ensure that all school functions run at peak efficiency or are considering implementing new strategies and initiatives, lean on a trusted source of knowledge to increase the likelihood of long-term success.
Business & Operations
Take advantage of a full range of planning, facilities, and operations consulting services that give your school a solid footing for the future. Examine where your key operations work well, and where they can use improvement.
Academic Leadership
Your programs set your school apart. Explore how to create and build programs that pull families in and give them an experience they couldn’t have at another private-independent school.
Admission & Enrollment Management
ISM’s data-informed approach pinpoints what attracts families to your school and inspires them to stay. Receive customized solutions based on your school’s unique marketplace stance, challenges, and opportunities.
Fundraising & Development
Learn how to develop successful strategies to engage and bring donors closer to your institution. No matter your school size, history, or pedagogy, explore how to plan, implement, and evaluate your fundraising strategies to realize your full potential.
Marketing Communications
Explore how to share exceptional stories of student learning, engagement, and outcomes, and illustrate how these can become differentiators that distinguish your school from your competitors.
Board of Trustees
The Board must focus its efforts on governing, planning, and financing your school's future, while leaving everyday decisions to competent administrators. To do that successfully, your Board must think, plan, and act strategically.
Questions? Let's Talk!
Your message has been sent.
One-on-One Coaching for New Heads
Work with an ISM Consultant in your first years of Headship to set you on a path to success.
•Data-Driven Diagnostics •
• Coaching •
• Customized Support •
Help Your School Thrive
ISM members receive access to exclusive, research-based strategies for every leadership division of your school. Take advantage of guidance, savings, and much more.
Search
See articles for School Heads, Business & Operations, Advancement, Academic Leadership, and Trustees, in addition to Private School News.
Lessons Learned From the COVID-19 Pandemic
Academic Leadership // December 13, 2020
The COVID-19 pandemic has caused many hardships for schools and families. However, a small silver lining of this time has been the moments of reflection it has afforded. When the pandemic drastically changed the very basics of education delivery, everything was upended. Now, nine months later, teachers and leaders can reflect on what does and does not work in schools today. As we share the silver linings we’ve discovered, we encourage you and your team to reflect on your own experiences to plan for the future.
Read MoreHow to Make Sound School Decisions
School Heads // November 22, 2020
School leaders continue to be tested in these uncertain, unprecedented times. As COVID-19 cases rise around the world, you are probably facing tough decisions every day. It’s important to understand how to consider all angles and come to the best conclusions. We recently published five barriers that can impact decision-making. Today we’ll cover methodologies you can use to think through issues at hand and make sound decisions that support your students and school.
Read MoreBoost Engagement and Build Community With Virtual Events
Enrollment Management // November 22, 2020
Hosting a community-building event in the wake of COVID-19 may seem like an impossible task. But in our current environment, building a community is more important than ever. Here are five ideas for your next virtual community-building event.
Read MoreFive Tips for Writing Effective Volunteer Job Descriptions
Fundraising // November 22, 2020
Once you have published your Guide to Giving and Getting Involved and have identified your school’s volunteer needs, it is time to develop job descriptions for each position. Well-crafted job descriptions help you match the required work with qualified individuals. You also have a reliable estimate of the time, resources needed to be successful, and a set of metrics you can use to celebrate your volunteers’ success. Include the following points when creating your job descriptions.
Read MoreYour Questions Answered: What Disruption Has Taught Us
Academic Leadership // November 15, 2020
We’re back to answer more questions we’ve received from teachers and academic administrators about the pandemic’s impact on teaching and learning. Many want to know what has changed since the pandemic began and where private schools are going from here.
Read MoreHow to Adapt Your Enrollment Strategies for Millennial Parents
Enrollment Management // November 15, 2020
The truth is, millennials will soon join (and in some lower school parent groups, even overtake) baby boomers and Generation X as the essential target audience for your school's enrollment—if they haven't already taken over this position. As the millennial generation continues to grow, you must adapt your enrollment strategies to appeal to this generation.
Read MoreConducting a School Marketing Communications Audit: A How-to Guide
Marketing Communications // November 15, 2020
With all the time and effort your team puts into various marketing efforts—including emails, content marketing, social media marketing, print, partnerships, and more—you want to ensure your methods are effective. A great way to evaluate everything you share is through a marketing communications audit. A few weeks ago, we shared the four steps to conduct a successful marketing communications audit. Today we’re going to explore certain elements to ensure your audit is effective.
Read MoreWhy a Customer Service Culture Is a Key School Differentiator
Enrollment Management // November 8, 2020
Like it or not, parents pay tuition to send their children to private schools—and often have high expectations for that expense. They want to feel cared for by the school—confident that their children will be better positioned for future education and job opportunities because they chose a private-independent school. This requires a focused mindset where faculty and staff have the skills and tools to support parents and students in every interaction. Creating a culture of customer service focus and effort starts with your school’s Leadership Team.
Read MoreTeachers' Report: What They Want—and Don't Want—From Their School Leaders
Academic Leadership // November 8, 2020
We worked with over 1,000 teachers in the summer of 2020 to help them strengthen their approach when it comes to distance or hybrid learning. Teachers continue to crave the same support, even in distance or hybrid learning environments. Here’s what our teachers shared about administrator actions that did (and did not) work to help them in their job roles.
Read MoreThe Strategic Role of an Effective Development Committee and How to Create One
Board of Trustees // November 8, 2020
Your strategically focused Board of Trustees is key to making your development programs effective and sustainable. When your Board centers on decision-making that is future-focused and viability-motivated, your school prospers—inspiring your donors and prospects to commit philanthropic dollars to your school. Your Board and Development Committee must work together to ensure the proper management of donors and prospects. Here's more about fostering the strategic role of an effective Development Committee.
Read More